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We put the privacy of your personal and financial information first in our approach. There are strict rules about how information like email addresses, payment methods, and account activity are collected, stored, and processed. Independent auditors have confirmed that all transactions, from your first deposit to $ withdrawals, go through secure channels. All users from Canadian get detailed information about why their data is being collected, how it is shared with third parties, and how long it will be kept. You have to give permission before your data can be shared, and you can still use strong opt-out tools in your account settings. Encryption that meets industry standards protects login information, balance information in $, and verification documents. We do regular security checks and vulnerability scans to stop people from getting in without permission. You can always ask customer support for a summary of the personal information they have on file for you. We ask Canadian customers to check their privacy settings often. Follow the clear instructions in your account profile if you want to change your communication options or ask for data to be deleted.
The process of collecting customer information starts when they sign up. Users provide key identification data including full name, contact address, valid email, verified phone number, and date of birth. To comply with legal requirements and reduce risk, a secure upload system is implemented for identity verification – scans of official documents are encrypted in transit and storage.
To keep accounts safe and improve service functionality, technical information like device type, browser fingerprint, IP address, and site navigation activity is logged. We only ask for payment-related information, like deposit methods, withdrawal account numbers, and balances in $, to process transactions. We use protocols that are standard in the industry. For transparency and to settle disputes, we keep a record of each client's interactions, including support requests and action logs. Cookies are used to make the user experience more personalised and to improve session security.
Set up two-factor authentication and use different passwords for each account to lower your risks. Don't give out your login information. When you upload files, make sure you use a secure network and check your linked devices in your profile settings on a regular basis. If you see anything suspicious, let the service's official support channels know right away. Access to data is very limited: only people who are allowed to work on user accounts can look at or handle private records. Under Canada rules, all documents and banking references are deleted after the required time periods.
All records and personal information related to accounts are kept in data centres that are only accessible from certain locations. These data centres use advanced physical and electronic perimeter security. Data redundancy makes sure that the service is always available and helps keep information from being lost. Backups are done every four hours. These steps follow both the laws of Canada and the rules for iGaming around the world. TLS 1.3 encryption protects deposits and withdrawals in $. All transactional data is kept separate from authentication credentials. Multi-factor authentication and role-based permissions control who can access sensitive datasets. These permissions are enforced by regular access audits and real-time monitoring for unusual activity. PBKDF2 with SHA-256 and unique salts for each record are used to hash passwords. You need to use dynamic one-time passcodes sent to verified contact methods to confirm any changes to your personal information. Account holders can see the information they have saved by sending a verified support request through their dashboard. Any export is logged and sent only through secure channels. All third-party integrations–such as payment processors and affiliate networks–are vetted through annual security assessments. Any transmission involving user data is restricted to networks supporting Perfect Forward Secrecy. Backup media is kept under physical lock, with disposal handled by certified contractors following data destruction standards set by Canada authorities.
Recommendations for customers: utilize unique credentials for your account, avoid using public networks when accessing your dashboard, and enable extra verification features in your account settings for additional safety. Immediate support is available if unusual activity is detected in your $ balance.
Canadian players have specific entitlements regarding personal information managed by this platform. These options support transparency and control over user profiles and transactions.
You may request a detailed summary of information held in your account at any time. This includes registration details, identification documents, payment records in $, and your transaction history. The request process:
If any personal entry is incorrect or outdated, formal modification can be initiated. This applies to address, contact information, payment details for deposits or withdrawals in $, and other sensitive data. For changes, access your account dashboard or contact support with valid documentation. It is recommended to regularly review your profile to ensure all records match your current status and legal requirements within Canada.
Account holders may request full or partial erasure of their stored data. Data removal applies in cases such as account closure or compliance with applicable laws. Note that retention of certain records may be necessary for financial and anti-fraud obligations as mandated by Canada legislation. To proceed:
Action | Process |
---|---|
File Deletion Request | Submit an official request using your registered account or email |
Identity Verification | Provide authenticating documents as requested by the platform |
Processing Timeline | Allow up to 30 days for confirmation or status update |
Exceptions | Some records may be retained to settle pending transactions in $ or to satisfy legal recordkeeping |
Users are encouraged to review the latest data management options via the profile menu or by contacting customer support for region-specific guidance.
This section clarifies under what conditions data may be shared with external entities, ensuring full transparency for Canadian users regarding account handling.
All outside parties must follow strict rules about keeping information private and how to handle data, which are based on the laws of Canada. We never sell or share personal information for commercial purposes without permission. We check each transfer to make sure that the least amount of information is shared, using encryption and anonymisation when possible. If you have questions about a specific data transfer, you can contact support to get more information or limit some sharing activities. This option is available unless the law requires sharing or it is necessary for processing $ payments.
Cookies, local storage, and other similar technologies help make the experience more personal, keep your account safe, and improve gaming features. Players can change these settings at any time to fit their own needs. This part talks about the different types of cookies, how to control them, and specific suggestions for how to change your tracking settings.
Modify tracking settings using the “Cookie Settings” interface available in the footer of each page. Disable non-essential cookies without losing access to games, but be aware some features–such as saving $ deposit preferences–may not function as intended.
Browsers like Chrome, Firefox, Safari, and Edge have privacy settings that let users see, block, or delete cookies one at a time. Third-party browser extensions let you block tracking scripts more than the default settings allow.
People from Canada can get more help under "Help & Support." Transparent cookie management builds trust and supports a fair and protected environment for everyone. If you need more help with your preferences, please contact customer service.
For Canadian users who play games online, keeping their digital profiles safe is very important. Here are some exact steps you can take to make your account safer from unwanted access and financial threats:
These steps give Canadian participants the power to keep their $ and personal information safe and sound. If you have any security concerns, please contact the official customer support team.
Bonus
for first deposit
1000CAD + 250 FS